Governing law
The governing law that LearningTango follows is of England & Wales.
Complaints
Clients should contact LearningTango directly first, using the same contact details as can be found elsewhere on the website, before any formal/regulatory route. If you feel Learning Tango has not addressed your concern satisfactorily, you may contact the Citizens Advice consumer helpline whose information can be found below.
Citizens Advice Consumer Helpline
Phone: 0808 223 1133 (calls free from mobiles and landlines)
Welsh language line: 0808 223 1144
Hours: 9am–5pm, Monday to Friday (closed bank holidays)
Website: you can talk about your consumer issue with a trained adviser online at citizensadvice.org.uk — there’s also a live chat option.
Purpose: provides free, confidential and impartial advice on consumer issues including services that have not been carried out with reasonable care and within a reasonable time or for an acceptable price, and acts as a channel to allow clients to report potential breaches of legislation or industry regulations, or unfair trading practises, to Trading Standards.